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Stay updated with the latest news, trends, and developments in the AI and outsourcing industry. Explore global and local BPO updates to keep your business informed and ahead in a rapidly evolving market.

CREATE MORE Bill Affects Philippine BPO Operations

The recently enacted CREATE MORE bill has sparked discussions about its influence on the country’s...

Netskope Report Warns: AI Use in Healthcare Risks Data Breaches, Spurs Outsourcing Shift
91% of Consumers Want Brands to Engage in Their Preferred Communication Channels, Says Twilio Report
70% of Consumers Would Switch Brands After One Bad AI Experience, Study Says

Our Recent Articles

Our Recent Articles

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Cebu BPO Workers Face Unpaid Floating Status After Quake, Typhoon

More than 400 employees of Wipro Cebu in the Philippines are facing an unpaid floating...

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U.S. Banks Embrace Agentic AI to Boost Compliance, Slash Costs

U.S. financial institutions are rapidly adopting agentic artificial intelligence (AI) to improve efficiency and strengthen...

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U.S. Home Healthcare Market Expected to Reach $210B by 2033

The U.S. home healthcare sector is on track for rapid expansion, with market value projected...

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Mexico Agencies Advance Gender-Safe Workplace Reforms amid Rising Violence Reports

Mexico’s Ministry of Environment and Natural Resources (SEMARNAT) and the National Commission of Natural Protected...

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India, Philippines Deepen BPO, Tech Partnership as Strategic Ties Expand

Marking 75 years of diplomatic relations, India and the Philippines are strengthening cooperation across business...

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Vietnam Emerges as Global Software Development Hub, Powered by Talent, Policy

Vietnam is rapidly emerging as a top destination for software development and IT outsourcing, driven...

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Philippine Labor Group Urges BPO Industry to Enforce Safety Standards, Strengthen Worker Protection

The Bureau of Working Conditions (BWC) has urged the Philippine business process outsourcing (BPO) industry...

Tariff Truce Philippines Opens Market to U.S. but Still Faces 19% Duty
Tariff Truce? Philippines Opens Market to U.S. but Still Faces 19% Duty

The United States and the Philippines struck a provisional trade accord on July 22 after...

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Egypt Secures 55 Outsourcing Deals, Set to Generate 75,000 Jobs by 2028

Egypt strengthened its push to become a leading global outsourcing hub after signing 55 new...

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